FAQs Is there a call out fee? We do not charge a call out fee. Why choose 247 IT? We are locally based in Brisbane and understand the criticality to your business operations when Murphy’s law comes into play. We are ready to get you up and running, anytime of the day or night. We pride ourselves in finding the right solution for our clients. Where do you service? We are proudly Queensland owned and operated with main service area being Brisbane, The Sunshine Coast and surrounds. This however does not limit us as our Help Desk is there to assist you remotely where ever you are in Australia permitting infrastructure limitations. In most cases, we have a solution for that too! Get in touch to see if we are the right fit for you.